Shipping & payment terms
Packing and shipping costs
For delivery within Germany and packaging costs, we charge a proportionate lump sum of EUR 7.00.
For deliveries abroad within the EU, we charge EUR 17.00.
We charge EUR 30.00 for deliveries outside the EU.
If the number and weight of the items ordered differ significantly from an average order, we reserve the right to calculate the individual price of the shipment after prior notification. In this case you have the right to withdraw from the order.
For deliveries to all other countries not listed above, the shipping costs are calculated individually. The respective amount of the shipping costs will be communicated to you individually and is calculated from the destination country and package weight and scope. After notification of the shipping costs, you have the right to withdraw from the order.
On request, express deliveries can also be carried out at an additional cost for the respective courier service, provided the items are available immediately.
All prices quoted are final prices that include the statutory value added tax of currently 19%.
The following payment methods are possible for delivery within Germany:
- by Paypal,
- via credit card,
(The debit takes place after the goods have been sent; the following credit cards are permitted: Mastercard, Visa and American Express.)
- in advance,
(The customer is obliged to pay the purchase price immediately after the conclusion of the contract by bank transfer to our account.)
If you pay in advance, you will receive an email from us with the exact invoice details. Therefore, please make sure you enter your email address and your telephone number in the order form so that we can contact you. When making your transfer, please state your name and the invoice number as the purpose of payment so that we can assign your incoming payment to the order.
For deliveries abroad, payment is made as described above.
The delivered goods remain our property until they have been paid for in full (retention of title according to Sections 158, 449 of the German Civil Code). If the agreed payment deadlines are exceeded, we must charge reminder and processing fees.